Effective Date: 06/06/2025
1. Introduction
Sleep Architects Inc. (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA) and other relevant U.S. data protection laws.
By using our website, telehealth services, or providing your information through any of our communication channels—including SMS—you consent to the practices described in this policy.
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2. Information We Collect
We may collect the following types of information:
• Personal Information: Name, email address, mailing address, phone number, and date of birth.
• Health Information: Medical history, insurance details, intake forms, and sleep-related clinical data.
• Technical Information: IP address, browser type, device information, and usage data.
• Communication Data: SMS interactions, call logs, and intake communications between you and Sleep Architects staff.
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3. How We Use Your Information
Your information may be used for:
• Providing and coordinating sleep health and telehealth services
• Scheduling appointments and follow-up communications
• Processing insurance and billing-related matters
• Responding to patient inquiries or support requests
• Internal analysis and operational improvements
• Compliance with legal, regulatory, and HIPAA-related obligations
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4. How We Share Your Information
We do not sell your personal or health information to third parties. We may share your information in the following limited circumstances:
• With licensed providers or staff involved in your care
• With HIPAA-compliant service providers (e.g., EHR, messaging platforms) acting on our behalf
• When required by law, subpoena, court order, or government request
• With your explicit written consent
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5. Mobile Phone Number Use
If you provide your mobile phone number, you consent to receive SMS communications from Sleep Architects related to your care, scheduling, and service updates.
Your mobile information will not be shared or sold to third parties for marketing purposes at any time.
Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any message or contacting us directly.
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6. Data Security
We implement administrative, physical, and technical safeguards to protect your data against unauthorized access, loss, or disclosure. These include encryption, access controls, and secure data storage solutions.
While we take reasonable steps to secure your data, no system can guarantee absolute security. We encourage you to use strong passwords and protect your devices.
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7. Your Rights
You have the right to:
• Access and request a copy of your personal or health information
• Request corrections to inaccurate or incomplete data
• Withdraw consent to non-essential communications
• File a complaint if you believe your data rights have been violated
To exercise any of these rights, please contact us at legal@sleeparchitects.com.
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8. Third-Party Services
We may use third-party platforms for analytics, scheduling, or secure messaging. These providers are bound by HIPAA-compliant Business Associate Agreements (BAAs) and only access data necessary to perform their functions.
Our site may include links to external sites not operated by us. We are not responsible for the content or practices of such sites.
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9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in technology, law, or operations. Material changes will be communicated via our website or direct message, where appropriate.
We encourage you to review this policy regularly to stay informed.
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10. Contact Us
If you have any questions about this Privacy Policy or our data practices, you may contact us at:
Sleep Architects, Inc.
Email: legal@sleeparchitects.com
Phone: (888) 555-1212
Website: https://mysleephelp.com